Tables
Once a year, depending on use, it may be appropriate to retreat your table. Please get in touch to check the finish and where to buy it, or for any advice.
Outside Furniture
As with all outdoor wooden furniture, it is only as good as its maintenance. It is advised to retreat furniture once a year, to cover it when not in use, and to store it away during winter months.
Other Items
Most items won't need regular maintenance but if you feel it does, please get in touch for advice.
Shipping & Returns
SHIPPING POLICY
Local deliveries are free of charge (Stockport/Manchester and local areas).
North West is charged at £30 (Liverpool, Leeds, Sheffield and equivalent distances).
National deliveries are charged at cost, depending on items ordered (packaging and delivery costs). National furniture orders may require simple construction (all do-able with the humble screw driver).
Return & Exchange Policy
If you are not happy with anything please just get in touch and we will do our best to rectify the situation to the best of our ability. As items are all made to order, we cannot accept returns for non-faulty furniture.
Disclaimer
Wood is a natural material that moves with the seasons due to changes in humidity and temperature, expanding as the humidity increases and shrinking in a lower moisture environment. This can cause splits or cracks to appear, which are known as checks. Any changes are normal and in no way affect the strength or durability of the products. Keeping up with recommended maintenance will minimise any movement.
Our items are all made from reclaimed wood, which has inevitable faults, these add character and make our furniture unique and special. The reclaimed scaffold board that our furniture is made from has been used outside for years before being brought in to dry. We take every care to dry these out thoroughly, using moisture meters, but from time to time they have a higher moisture content than expected, and may move when brought into a centrally heated environment. Although a bit of movement is considered part of the character of scaffold board furniture, if you are not happy, please do get in touch.